When the rollback process is complete (it might take several minutes to complete), click Restart. 
In the second confirmation dialog box that appears, select the Do you want to continue with the rollback? check box, and then click OK. In the first confirmation dialog box that appears, click OK. If you installed a non-US English version of Windows Media Player 11, the instructions in the dialog boxes that are mentioned earlier, they might appear in English. In the Windows XP - Software Updates section, click Windows Media Format 11 Runtime, and then click Change/Remove. If Windows Media Format 11 Runtime is not displayed in the list of currently installed programs, then go to the top of the list, select the Show updates check box. Click Windows Media Format 11 Runtime, and then click Remove. When the rollback process is complete (it might take several minutes), click Restart. In each of the two confirmation dialog boxes that appear, click OK. 
In the Windows XP - Software Updates section, click Windows Media Player 11, and then click Change/Remove. If Windows Media Player 11 is not displayed in the list of currently installed programs, then go to the top of the list, select the Show updates check box. Click Windows Media Player 11, and then click Remove. In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program. Click Start, and then click Control Panel. Disconnect any portable music or video devices that might be attached to your computer.
You must be logged on as an administrator or a member of the Administrators group to perform the following procedure.
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